Desktop Support Engineer

  • We have skilled Technicians
  • 24/7 onsite Support with (Network & System)
  • Hardware Support
  • Printer, Laptop, PCs, Phones, Tills Machines, Scanning devices
  • At a glance troubleshooting support
  • Performing file backups and system updates
  • Ticketing Support
  • Optimize WiFi & Access Point
  • Windows & MacOS Support
  • Linux OS Support
  • Printer Support
  • LAN, WAN, MAN Support
  • Window deployment
  • Window installation
  • Active directory management
  • Decommission old Core devices
  • User or customer Acceptance testing
  • Troubleshooting with end-user devices or applications
  • Removal of any legacy devices from racks and/or site
  • Device software upgrades apart from the Citrix element