- ITSM (Information Technology Service Management)
- On-Site and Remote Support
- Windows Server Maintenance
- Software & Hardware Audit
- Optimization of WiFi & Access Point
- LAN/WAN design with extensive troubleshooting
- Firewall Installation, Maintenance, and Setup
- Switch Installation, Maintenance, and Setup
- AP, Installation, troubleshooting
- Legacy Support
- Windows Installation, Deployment, Configuration
- Network and internet security
- Network implementation
- Installation of Operating Systems
- IT Resourcing Short term, Long term, hourly, NBD
- Network Security
- Help Desk Support
- Computer Training
- IT Consulting
- Printer, Laptop, PCs, Phones, Tills Machines, Scanning devices
Freelance IT onsite Engineer
- Windows Server 2012 R2
- Domain Controllers
- Active Directory, Group policies
- Office 365, installation, Configuration and Troubleshooting
- Windows 7, 8, 10 Deployment, Migration and Troubleshooting
- Outlook, 2013, 2016 Configuration and troubleshooting
- DHCP, DNS, and printers
- Establishment of Wireless Networks
- Network Security
- Routing protocols
- WiFi signal survey
- Line troubleshooting
- Network troubleshot and support
- Ticketing System
- Printer Setup and Troubleshooting
- SLA (Service Level Agreement ) Understanding
- Windows Server 2012, Installation, and management, Active directory
- Certified LAN /WAN networks and basic troubleshooting
- Experience and strong knowledge of network infrastructure (e.g. firewalls, Cisco routers, switches, Ethernet, TCP/IP)
- TCP / IP Protocol
