Sectors We Support
Healthcare
In the realm of healthcare, Allow us to assist you in managing your Healthcare IT services effectively. We provide a variety of services, including updated infrastructure patient record management, etc.
Retail
Implementing Retail Technology Solutions is crucial for your retail enterprise, guaranteeing the presence of suitable technology throughout your retail locations to effectively cater to your customers.
Data Center
We offer a comprehensive range of data center services, encompassing planning, design, management, support, updates, and modernization of data center equipment.
Oil & Gas
We have a team of highly skilled and certified engineers proficient in performing a wide array of IT tasks specifically tailored for the oil and gas industry.
Manufacturing
With a deep understanding of the unique challenges and technological demands in the manufacturing sector, our dedicated team of experts is equipped to provide comprehensive IT solutions.
Small Business
HWiTS offers IT support services tailored for small businesses. Our services enable you to concentrate on your core business activities, expand your clientele, and maintain seamless operations effortlessly.
Banking
We offer round-the-clock IT support services specifically designed for the banking sector. Our team is available 24/7 to ensure the seamless functioning of banking operations, providing timely assistance and expertise whenever it’s needed.
Schools
We offer 24/7 IT support services tailored for educational institutions, ensuring schools have continuous technical assistance and expertise available whenever necessary.
Desktop Support Engineer
- Printer, Laptop, PCs, Phones, Tills Machines, Scanning devices
- At a glance troubleshooting support
- Windows & MacOS Support
- Linux OS Support
- Printer Support
- LAN, WAN, MAN Support
- Window deployment
- Window installation
- Active directory management
- Decommission old Core devices
- Troubleshooting with end-user devices or applications
- Removal of any legacy devices from racks and/or site
- Device software upgrades apart from the Citrix element
Network Support Engineer
- Certified Engineers (L1, L2, L3)
- Zero Loss Recovery
- Infrastructure support
- Cloud Support (AWS, GCP, Azure)
- Network Security & Performance
- Firewall Maintenance and Setup
- VPN and Load Balancer setup
- On-Site and Remote Support
- Unpack hardware ready for installation
- Perform and inventory hardware at the site
- Rack & Stack (Server Farm Switches)
- Physical on-site installation of all hardware
White Label Engineer
- ITSM (Information Technology Service Management)
- On-Site and Remote Support
- Windows Server Maintenance
- Software & Hardware Audit
- Optimization of WiFi & Access Point
- LAN/WAN design with extensive troubleshooting
- Firewall Installation, Maintenance, and Setup
- Switch Installation, Maintenance, and Setup
- AP, Installation, troubleshooting
- Legacy Support
- Windows Installation, Deployment, Configuration
- Network and internet security
- Network implementation
- Installation of Operating Systems
- IT Resourcing Short term, Long term, hourly, NBD
- Network Security
- Help Desk Support
- Computer Training
- IT Consulting
- Printer, Laptop, PCs, Phones, Tills Machines, Scanning devices
- Windows Server 2012 R2
- Domain Controllers
- Active Directory, Group policies
- Office 365, installation, Configuration and Troubleshooting
- Windows 7, 8, 10 Deployment, Migration and Troubleshooting
- Outlook, 2013, 2016 Configuration and troubleshooting
- DHCP, DNS, and printers
- Establishment of Wireless Networks
- Network Security
- Routing protocols
- WiFi signal survey
- Line troubleshooting
- Network troubleshot and support
- Ticketing System
- Printer Setup and Troubleshooting
- SLA (Service Level Agreement ) Understanding
- Windows Server 2012, Installation, and management, Active directory
- Certified LAN /WAN networks and basic troubleshooting
- Experience and strong knowledge of network infrastructure (e.g. firewalls, Cisco routers, switches, Ethernet, TCP/IP)
- TCP / IP Protocol
Wireless Solutions
At HWiTS, we specialize in providing comprehensive WiFi survey services tailored to meet your unique connectivity needs. Using state-of-the-art Ekahau technology, we offer unmatched expertise in designing, optimizing, and troubleshooting wireless networks, ensuring seamless connectivity and exceptional user experiences.
Performing a WiFi survey is essential for several reasons, especially in environments where a reliable and high-performance wireless network is crucial. Here are different survey types.
- Predictive Survey
- Passive Survey
- APoS (AP on Stick)
