Desktop Support Engineer

  • We have skilled Technicians
  • 24/7 onsite Support with (Network & System)
  • Hardware Support
  • Printer, Laptop, PCs, Phones, Tills Machines, Scanning devices
  • At a glance troubleshooting support
  • Performing file backups and system updates
  • Ticketing Support
  • Optimize WiFi & Access Point
  • Windows & MacOS Support
  • Linux OS Support
  • Printer Support
  • LAN, WAN, MAN Support
  • Window deployment
  • Window installation
  • Active directory management
  • Decommission old Core devices
  • User or customer Acceptance testing
  • Troubleshooting with end-user devices or applications
  • Removal of any legacy devices from racks and/or site
  • Device software upgrades apart from the Citrix element

 

Network Support Engineer

  • We have skilled Technicians
  • 24/7 onsite Support with (Network & System)
  • Certified Engineers
  • Zero Loss Recovery
  • Database support
  • Infrastructure support
  • Cloud Support (AWS, GCP, Azure)
  • Network Security & Performance
  • Firewall Maintenance and Setup
  • VPN and Load Balancer setup
  • Email Services
  • On-Site and Remote Support
  • Unpack hardware ready for installation
  • Perform and inventory hardware at the site
  • Rack & Stack (Server Farm Switches)
  • Physical on-site installation of all hardware

Freelance IT onsite Engineer

  • ITSM (Information Technology Service Management)
  • On-Site and Remote Support
  • Windows Server Maintenance
  • Software & Hardware Audit
  • Optimization of WiFi & Access Point
  • LAN/WAN design with extensive troubleshooting
  • Firewall Installation, Maintenance, and Setup
  • Switch Installation, Maintenance, and Setup
  • AP, Installation, troubleshooting
  • Legacy Support
  • Windows Installation, Deployment, Configuration
  • Network and internet security
  • Network implementation
  • Installation of Operating Systems
  • IT Resourcing Short term, Long term, hourly, NBD
  • Network Security
  • Help Desk Support
  • Computer Training
  • IT Consulting
  • Printer, Laptop, PCs, Phones, Tills Machines, Scanning devices
  • Windows Server 2012 R2
  • Domain Controllers
  • Active Directory, Group policies
  • Office 365, installation, Configuration and Troubleshooting
  • Windows 7, 8, 10 Deployment, Migration and Troubleshooting
  • Outlook, 2013, 2016 Configuration and troubleshooting
  • DHCP, DNS, and printers
  • Establishment of Wireless Networks
  • Network Security
  • Routing protocols 
  • WiFi signal survey
  • Line troubleshooting
  • Network troubleshot and support
  • Ticketing System
  • Printer Setup and Troubleshooting
  • SLA (Service Level Agreement ) Understanding
  • Windows Server 2012, Installation, and management, Active directory
  • Certified LAN /WAN networks and basic troubleshooting
  • Experience and strong knowledge of network infrastructure (e.g. firewalls, Cisco routers, switches, Ethernet, TCP/IP)
  • TCP / IP Protocol